By Todd Keisling, who writes cool, unsettling books with cool, Hitchcockian covers.
Several weeks ago, I purchased a Sony RX100 to bring on my honeymoon—where I was disappointed to notice a dark spot on the sensor. After getting back, I filed a return claim with Amazon. I printed out the new shipping label to put it in the mail—
But Amazon’s already sent me a new camera. It’ll get here tomorrow. Even before I’ve mailed the old one back.
That’s customer service. Well done, Amazon.
But I’ve seen some great things on Tumblr, so I’m going to give it a whirl. Certainly seems easier to use.